Privacy Policy

Broadway Lodge Privacy Policy

We, Broadway Lodge, are committed to maintaining the accuracy, confidentiality and security of your personal information. This privacy policy summarises how we use any information we collect about you from our website (www.broadwaylodge.org.uk).

 

1) Personal Data – Consent
Your consent is required for the collection, use or disclosure of your personal information except where required or permitted by law. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.

 

2) Personal Data – Where We Collect It From

We collect personal data from the contact form on our website and LiveChat chatbot. We also collect personal data through any events you sign up to via our website and donations made. This data may include name, email address, telephone number and any other information submitted by you. We automatically collect technical information when you use our website. This information does not reveal your specific identity (like your name or contact information), but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website, and other technical information. This information is primarily needed for our internal analytics and reporting purposes.

 

3) Personal Data – How It Is Used

Personal data is used in order to interact with you appropriately and to send relevant information about our services or advice and guidance. Your personal data will only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law.

 

4) Safeguarding & Storage Of Personal Data

We are committed to ensuring that your personal data is kept safe and secure. We have robust IT security measures in place and abide to the Broadway Lodge Information Technology Policy and the General Data Protection Regulation (GDPR). Although we have utmost confidence about the IT security measures we have in place, no data transmission via the internet can guarantee 100% safety, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Personal data will only be retained for the period of time required to fulfil the purpose for which it was collected.

 

5) Accuracy Of Personal Data
Your personal data will be maintained in as accurate, complete and up-to-date form as is necessary to fulfil the purposes for which it is to be used.

 

6) Disclosing Your Information
We will not sell, share or distribute your personal information to any third party organisations unless we have your permission or are required to do so by law.

 

7) Access to Your Personal Information
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like to make a subject access request to receive a copy of the information held on you, please contact us at the address below or by emailing hello@broadwaylodge.org.uk

Broadway Lodge, 37 Totterdown Lane, Weston-super-Mare, North Somerset, BS24 9NN

 

8) Third Party Links
There may be links on our site to third party websites. We do not accept liability or responsibility for their content and/or privacy policies, as we have no control over their content.

 

9) Cookies Policy

Broadway Lodge has a separate cookies policy where you can find out about the use of cookies on our website. To read our cookies policy, please click here.

 

Contacting Us 

If you have any questions or comments with respect to our privacy policy outlined above or about our practices, please contact Broadway Lodge (directing your request to ‘the designated person accountable for privacy’), by emailing hello@broadwaylodge.org.uk or by writing to us and sending your correspondence to the following address:

Broadway Lodge, 37 Totterdown Lane, Weston-super-Mare, North Somerset, BS24 9NN

 

We reserve the right to update this policy to ensure it abides to the latest guidelines and relevant to our website users.